BARCODER'S PRINCIPAL
PHONE NUMBERS

Head Office: 02 8207 3167
Facsimile: 1300 855 827
ACT: 02 6223 2525
NSW: 02 8213 8968
NT: 07 4015 2705
QLD: 07 3139 0155
SA: 08 7221 2109
TAS: 03 6237 0748
VIC: 03 8804 1716
WA: 08 6364 0456

Regional Numbers
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Accreditations


CUSTOMER LOYALTY PROGRAM
The more you purchase from us, the more permanent discount you will receive.

With several thousand products now on our website, from some of Australia's largest Information and Communications Technology (ICT), Automatic Identification and Data Capture (AIDC) and Point of Sale, Point of Service (POS) Distributors, there are now many reasons for you to make Barcoder your "One Stop Shop" for ICT, AIDC and POS equipment.

We know that our prices are not the cheapest that you will find on the Internet. However, many other on-line shops are not able to provide you with knowledgeable pre-sales information to assist you to make an informed purchase and post-sales information to ensure that you get the best performance from a product that you have purchased. They may be "cheaper" but they "take your order and drop ship". If you need assistance, you are often "on your own" (or they will refer you to the Manufacturer, who often will not take your call because Manufacturers and Distributors rely on their dealers to provide pre-sales and post-sales advice.

Barcoder has invested many thousands of dollars in building and training a team of Customer Support Officers (CSOs) who are available 24/7 for you to chat with, via our on-line text chat facility, for knowledgeable pre-sales and post-sales information. Our CSOs are able to escalate your enquiry so that you get the most accurate answer to your question, and, during normal office hours, we have direct access to Distributors and Manufacturers for extra assistance if it is required. Plus we have people you can talk to via a local phone call during standard office hours, 9am to 5pm Monday through Friday in your state.

You may have noticed that every product on our site has 8 (yes EIGHT) prices.

Standard Price: You do not need to worry about that price unless you default on a Credit Account payment.

Discounted Price: This is our standard discount price for New Customers.

LIMITED TIME SPECIAL: Occasionally, items are placed on Special.

Topaz Customer Price: This is the price paid by customers who have accumulated more than $2,000 in purchases from Barcoder.

Ruby Customer Price: This is the price paid by Government (Local, State, Federal), Libraries, Hospitals, Charities, and Educational Institutions, or other customers who have accumulated more than $10,000 in purchases from Barcoder .

Diamond Customer Price: Selected customers are given Diamond status because of their total purchases from Barcoder and their credit account payment history - a minimum of $50,000 in accumulated purchases is usually required to be awared this pricing level.

Sapphire Customer Price: Selected customers are given Sapphire status because of their total purchases from Barcoder and their credit account payment history - a minimum of $100,000 in accumulated purchases is usually required to be awared this pricing level.

Alexandrite Customer Price: Selected customers are given Alexandrite status because of their total purchases from Barcoder and their credit account payment history - a minimum of $200,000 in accumulated purchases is usually required to be awared this pricing level.

Your price: This is the price that you will pay for the item, based on the Customer Loyalty Discount Level that your account has been assigned to.

CONDITIONS.

Only purchases made from the www.barcoder.net.au website will count towards a customer's total purchases for the purpose of assigning that customer to a Discount Price Level.

Purchases where we have had to Price Match a competitor's price will not count towards a customer's total purchases for the purpose of assigning that customer to a Discount Price Level.

Credit account purchases where the invoice was not paid within the agreed credit terms will not count towards a customer's total purchases for the purpose of assigning that customer to a Discount Price Level.